FAQ

Return Policy 1. Return Window • Our return policy allows you to return unused and undamaged items within 10 days of receiving your order. 2. Eligibility for Returns • To be eligible for a return, your item must be in its original condition, unused, and in the original packaging. 3. Return Process • To initiate a return, please contact our customer service team at info@inquantumclothing.be with your order number and reason for the return. We will provide you with a return authorization and instructions on how to send your item back. 4. Return Shipping Costs • Customers are responsible for paying for their own shipping costs for returning items unless the item is defective or damaged upon receipt. 5. Refunds • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days 6. Exchange Policy • If you wish to exchange an item for a different size or color, please follow the same return process and place a new order for the desired item.

Shipping Policy 1. Processing Time • All orders are processed within [2-3 business days]. Orders are not shipped or delivered on weekends or holidays. 2. Shipping Methods • We offer various shipping options: Postnl, e.g., standard, expedited, international. Delivery times may vary based on the chosen method and your location or local pickup. 3. Shipping Rates • Shipping charges are calculated at checkout based on the selected shipping method and the destination 4. Order Tracking • Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor the status of your shipment.

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Composition Shell: Single Jersey, 100% Cotton - Organic Ring Spun Combed, Fabric washed, 180 GSM Care Instructions Wash similar colours together, no ironing on print, wash and iron inside out. Washing - 30° Do not tumble dry