SHIPPING & RETURNS
SHIPPING POLICY
1. Processing Time
All orders are processed within [2-3 business days]. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Methods
We offer various shipping options: Postnl, eg, standard, expedited, international. Delivery times may vary based on the chosen method and your location or local pickup.
3. Shipping Rates
Shipping charges are calculated at checkout based on the selected shipping method and the destination
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the status of your shipment.
RETURN & EXCHANGE POLICY
1. Return Window
Our return policy allows you to return unused and undamaged items within 10 days of receiving your order.
2. Eligibility for Returns
To be eligible for a return, your item must be in its original condition, unused, and in the original packaging.
3. Return Process
To initiate a return, please contact our customer service team at info@inquantumclothing.be with your order number and reason for the return. We will provide you with a return authorization and instructions on how to send your item back.
4. Return Shipping Costs
Customers are responsible for paying for their own shipping costs for returning items unless the item is defective or damaged upon receipt. 5. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days
6. Exchange Policy
If you wish to exchange an item for a different size or color, please follow the same return process and place a new order for the desired item.